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1. IT in Society

All Past Paper Questions: https://docs.google.com/document/d/1DZ5rPZt_6-QjTdRkcWjUSZq6ozR57hB6fobvBz5lGrY/edit?usp=sharing

Questions left out:

p3-ch6-pg42

(Similar to) Paper 1

  • online questionnaires

    • features
      • dropdown list: offering a choice to respondent
      • radio buttons: to only select one answer
      • text boxes: gather free responses
      • single character boxes: ensure data entry is appropriate
      • validation rules to ensure valid data is collected
        • limit number of characters
        • (on open ended questions)
      • include help / FAQ to assist completely filling the form
      • pop-up boxes to explain questions
      • multi-lingual options for different languages
      • branching logic to route participants around questions that do not apply to them
      • progress bar to show progress of questionnaire
      • auto expiry at deadline
      • redirect to end-of-survey page
      • integrate answers from previous questions
      • show real-time survey results
      • show results like graphs
      • send customized emails to participants thanking for it
      • send report for analysis
      • include a share button for participants to share with others
      • prevent multiple entries from same same participants
      • include opt-out option to stop being re-invited for next one as well
    • advantages
      • less expensive
      • can be tagetted at speicifc gorups of people
      • results gathered more quickly
        • (less further processing required)
      • easier to analyze
      • automatic analysis of results
      • usually no time contraints to fill in
      • can hav customized questions depending on previous answers
        • but old not-online questionnaires do not
      • large amounts of information can be gathered
        • in a short period of time
    • disadvantages
      • small number of respondent to provide meaningful results
      • no interviewer to ask follow-up questions
      • might not give honest answers
        • (if invited by email for incentives. eg: free samples / discounts)
      • may not answer all questions (resulting in incomplete data)
      • may understand questions differently
      • no emotions/feelings are conveyed
      • difficult to have precise customizations
      • may be difficult to access by disabled people
      • can be boring to answer
        • so, might not get valid daat
      • cannot check if genuinely a customer
      • only customers with internet are questioned
      • not all customers will respond
  • interviews

    • advnatages
      • allows more detailed answers
      • allows follow up questions to be asked
      • can see feelings/emotions of user
      • can get a high response rate
      • questions can be explained if any doubts
      • language diffuclties can be resolved
      • can ask open ended questions
      • questions can be changed
        • depending on previous responses
      • interviewer can direct the focus of questioning to collect details
      • interviewees own details are collected
      • interviewees not influenced by others in the group
      • interviewees are more confident in on-to-one situtation
    • disadvnatages
      • time consuming
      • analysis takes time
      • more expensive, eg:
        • salaries, etc...
        • requires maunal data entry
      • quality of data depends
      • open eneded questions maybe transcribed in different ways
        • by different interviewers
      • sample size is limited
        • due to low availability of interviewers
      • respondents may not give honest answers
      • might be biased (due to interviewer inteference)
      • might give answers which inteviewers might want to hear
      • should analyze everything manually
      • cannot move away from script
  • observations

    • effectiveness
      • primary research, so its valid
      • can check accuracy of data themselves
      • can be used where no speaking is possible
      • no need agreement/consent with participants
      • not affective for uncertain events
      • some events cannot be observed
        • eg: feelings / emotions
      • observers need to have more technical knowledge
      • slow
      • results difficult to validate

Social Media

  • impact on individuals

    • advantages
      • can connect with people over long distances
      • entertainment reduces stress
      • improves quality of life
      • encourages to,
        • give up smoking
        • exercise
        • and live in a healthy lifestyle
      • change in attitude
      • reduces sense of isolation
    • disadvantages
      • increase psychological disorders
        • people compare their life to materialistic stuff posted by others
      • increased jealousy
      • may lead to cyber-bullying
      • is addictive
        • with withdrawal symptoms
      • less self satisfaction
      • using for long time can lead to health issues
        • eye strain
        • neck pain
        • etc...
    • ideological polarization
      • social media sites has groups for like-thinking individuals
      • might limit exposure to other viewpoints
      • information is selective in content
      • users view is re-inforceed by re-visiting groups
      • user's views can be manipulated by others
      • can create groups of geographically remote but like-minded indivuduals
    • sterotyping
      • subjects individuals to intense surveillance
      • comments seen by others
      • comments are never face-to-face
      • jokes may be offensive to some people
        • scarcasm might get lost
      • individuals may conform of sterotypes
        • demanded by social media
        • to 'fit in' with peers
    • role in an individual's life
      • provides instant reward to human brain
      • influences behaviour
      • addictive, wastes time
      • provides instant connection between people
      • can plan meetups / parties / etc...
      • can alter social patterns
      • can connect with overseas people
      • bad views & content are restricted
      • marginal values can be shared to audience
      • views has moved balance of power from few to many people.
      • allows people to share views easily
    • changed social patterns
      • can contact politicians, organizations, etc...
      • increasing influence
      • fake news can spread easily
      • can connect with family much often
      • upto-date news
      • hard to keep personal stuff secret
      • can be cyber bullied
      • can be more isolated from family (real world interactions)
      • less trusting friends can share personal information
      • personal details published leading to vulnerability and identity theft
      • background checks by employers will be embarassing
        • specially if controversial stuff is shared
  • in healthcare

    • uses
      • treatments can be dicussed and shared
      • to raise awareness of health issues
      • to alert public of pandemics
      • to combat misinformation
      • to reply to common questions about healthcare
      • to encourage discussions about embarassing/taboo topics
      • to recruit volunteers for research programs
      • to allow feedback/reviews to hospitals
      • link to websites that lists symptoms to help self-diagnosis
      • links to websites that suggests remidies
      • links to websites to inform about first aid
  • government access

    • can see people's view
    • to raise awareness
    • to overcome social divides
    • to deliver news & updates more quickly
    • forces governments to be responsive to public opinions
    • encourages government trasparency and accountability
    • provide open access to government actions
    • helps reduce costs in providing information (eg: SMS to each phone)
    • government data mining of social media trends
      • users can be involved in design of government policies
  • news organizations

    • post news reports
    • to reach targetted audiences (eg: from Facebook groups, etc..)
    • to reach a wider audience
      • even several countries
    • accessed more often than the TV
    • stuff posted can be a source for other organizations to gather information
    • news can spread more quickly
    • can be used to influence more people
    • usually provides link to main website
      • to read more information
  • bussinesess & marketting

    • reaches customers quickly
    • can keep customers upto date
    • reaches to wide audience
    • can create groups of 'fan base's
    • good for feedback from customers
    • interaction with customers by conversatons
    • can use algorithms to target specific groups of people
    • can buy/collect data for targetted ads
    • pay to display ads in user's home page / timeline
    • cheaper
    • can link directly to an online shop or website

Learning

  • online

    • types
      • recorded
        • use video/audio only in a linear sequence
        • no user input required
      • interactive
        • set of structured web pages
        • navigated by different routes chosen by the learner
        • can use combination of text/images/video/animations (in any order)
        • user input is required
    • characteristics
      • a self-study activity
      • has a specific learning outcome
      • delivered via internet
    • how
      • recorded videos / screenshots / notes presented
      • can inclde narration to explain topics
        • while displaying images
      • can be designed to create dialogue between student & the teacher
      • have interactive pages
      • studens can choose which path to take
      • topics should go from
        • easy generalized idea -> specific factual topic
      • tutorials can be used instead of lecures
    • advantages
      • conducted/recorded by great teachers, more experience
      • can access anytime
      • students & teachers dont need to be always online at same time
      • can access material without having to travel
      • students can share their studies
      • tutorials can be recorded for access at any time
      • tutorials can be studies in any order
        • according to what the student wants and likes
      • can get instant feedback to pre-set tests/tasks
      • students can have customized + personalized courses
      • can have 'live' interaction with tutors
      • no travel costs
      • saves time spent travelling
    • disadvantages
      • need reliable internet connection
      • tutorial may not be at appropriate level for an individual student
      • less motivation due to no teacher
      • might miss important study material due to lack of guidance
      • teacher feedback may not be fast enough to resolve problems
      • younger students cannot use this effectively
        • they cannot self-study well
      • disabled people might have difficulty using a computer
      • lack of digital literacy will make it hard to use
      • needs good internet connection (expensive)
  • motivate students

    • advantages
      • more accessible to students at convenient times
      • let them take small tests regularly
      • make the learning process interactive, eg: quizzes
      • directs learning to specific goals
      • can lead to increased effort
      • enhance the meaning of materials
      • increase persistence in the effort
      • increase the comprehension of topics
        • by use of multimedia & feedback
      • increase success rate
      • users are willing to spend more time using technology
        • than time in a classroom
      • allows to learn at own pace
      • student has more control
      • self-assessment with instant feedback
      • cause informaition available for later reference
    • disadvantages
      • reduced student-teacher interaction
        • difficult to disscuss
        • reduced groupwork + assistance
        • teachers are not always available
        • low motivation to students
      • student cannot understand fully without per class discussions
      • bad internet connections
        • hard to easily access course materials
  • impact autonomy

    • can learn at own pace
    • CBT
      • allows control over time
    • can use networked courses to learn at their own pace
    • MOOCS
      • allow control over time
      • and which route to take
      • allows learners to skip through content
    • video conferencing
      • bad control over time
      • cuz its determined by the teacher
    • technology allows
      • to have more control over time
      • learning & accessing resources at time
    • techinical difficulties
      • leads in missing lessons
      • no control over inernet
    • isolation from other learners
      • lack of motivation

MOOC

  • Massive Open Online Course
  • features
    • very large no. of students can join
    • open access via internet
      • even to international audience
    • can include
      • videos, audios, talks, etc...
      • quizzes, interactive tasks with immediate feedback, etc...
      • online assessments
      • user forums for group discussions
  • advantages
    • can be organized anywhere (with intetnet)
    • can use global resources
    • can be any language to reflect 1st language of students
    • can use any online tools available for students
    • no exam pressure
    • time zones & physical boundaries ignored
    • reduce travel costs
    • reduce college costs
    • learning can happen beyond formal time scale of course
    • encourages learning beyong syllabus
  • disadvantages
    • need reliable internet connection
    • digitally illeterate students will find it hard to use
    • user-generated course materials may undermine the value of course
    • students with low motivation won't participate
    • language barriers
    • large amounts of contents, hard to navigate
    • students will have no practical experience
    • some students will put less time to course and fail it
      • because nobody is there to restrict and stuff...
  • MOOC vs. Online Tutorials/Learning
    • similarities
      • use WWW
      • interactive and uses multimedia
      • bought off-the-shelf or custom built
      • students learn in isolation, alone
    • differences
      • MOOC
        • provides interactive user forms
        • leads to loss of control by instructors
        • covers more content
        • easily scalable to encompass more content
        • focus more on context
        • content evolves dynamically through learner participitation
      • Online Learning/Tutorials
        • fixed in aims and objectives
        • focus more on content
        • close ended with static content

CBT

  • Computer Based Training

Teleworking

  • meaning
    • use of IT systems
    • to work remotely, from central office
  • advantages
    • workers have control over their time management
    • can work from home
    • are happer to work
    • saves travelling costs
    • more productive
      • no office distractions
    • disabled wokers are able to work (in their own familiar sorrounding)
  • disadvantages
    • may not be able to perform well
      • not supervised
    • wokers feel disconnected from employee
    • may have expenses, like internet, etc...
    • may not be able to stop working
    • may have to work longer
    • may get distracted by whats in home environment
    • teleworkers liable for unknown risks
    • difficult to monitor performance of workers
    • increased security risk of data
    • stealing of intellectual property owned by the company

Digital Currencies

  • meaning

    • currency that is non-physical
    • allows for instantaneous transactions
    • allows easy transactions accross countries/regions, etc...
  • impact to individuals

    • advantages
      • transactions are untracable
      • privacy is assured
      • low transaction fees
      • not regulated
        • no interest rate charges
        • easier internation transactions
          • no exchange rates (can be used globally)
        • cannot be seized
          • as no ownership records are held
      • allows fasters transactions -so, more bussiness activity
      • ...
      • requires private key
      • unaffected by government defaults on loans
      • uses a push model
        • prompting cryptocurrency user
        • to send exactly the amount
        • without any other form of information
    • disadvantages
      • difficult to understand how to use
      • not widely accepted by retailers
      • no intervention by governments or financial institutions
      • irreversible transactions
      • if money sent to wrong wallet address
        • its permanently lost
      • high-risk activity
      • subjected to fraud claims
      • encrypted records holds values
        • but not ownership
      • wallets can be lost
      • if wallet it stolen, cannot recover
      • if private key to access wallet is lost
        • money is lost
      • values fluctuates (uncrontrollably)
      • some countries do not allow cryptocurrency use
        • so, cannot guy goods using them
      • contributes to climate change due to power consumption
  • risks to economy

    • risk to monetary stability
    • inflation might happen
      • if digital currency's value increases
      • reduces value of traditional currency
    • lack of control
      • risks of fraud
      • can be used in money laundering
      • and other illegal activities
      • government cannot regulate the economy
    • price is very volatile
      • huge fluctuations in price
      • so, risky for buyers and sellers
    • exposes to risk of suddent financial loss
    • risk of system-wide fraud
    • risk of fragmentation of economy
      • digital currencies only used by small number of users
    • anonymous transactions

Bitcoin

  • decentralized system

    • no central bank provides payment services
    • payments are made peer-to-peer (direct between persons)
    • no central regulatory authority to oversee financial dealings
  • how a transcaction is done

    • wallet is set up to prodive a bitcoin address
      • to send and recieve money
    • bitcoin addreses are a set of complex characters, unique to each wallet
    • bitcoins purchased and loaded to wallet
      • (from bitcoin exchange)
      • purchased with actual money / bank transfers
    • bitcoins transferred directly from one wallet to another
      • by mentioning the bitcoin address of the reciever
    • can also use a bitcoin debit card
      • can debit wallet directly
      • when used for payments

Transcations

  • stored value cards

    • advantages
      • no need authentication
        • because no money stored in card
      • no overhead costs
        • because no fees are payable to issuer
      • merchant recieves money immediately
        • value transferred directly from card (to merchant account)
      • no connection to bank is required
      • transactions processed offline
      • can restrict the card to merchant only
      • issuer will get unused money if expired
      • only small money lost if card is lost
        • less to worry about
        • as card is not connected to bank account
        • only the value in card is lost
        • so, more secure
      • no need to declare customs if travelling abroad
      • very quick transacxions
        • no authentication
        • less time sorting cash
      • no need to carry cash (more portable & safe & easy)
      • user is less likely to be robbed
    • disadvantages
      • money lost if card is damaged
      • accepted usually only for small amoounts
        • for security purposes
        • to prevent money laundering
      • cards are usually not transferrable
      • no cap on charges cuz user is not identified
  • mobile electric wallets

    • meaning
      • app running on mobile device
      • stores debit card information
      • allows payment for goods & services
      • enables contactless payments (using NFC technology)
    • how to set up
      • user installs app (from finance provider, eg: bank app)
      • users register to app
      • user inputs phone number
      • provider sends SMS to that number to verify
      • user enters verification code to authenticate
      • user inputs cards details to app
      • app links to bank account
      • user authenticates payment details
  • electronic funds transfer

    • advantages
      • more quick
      • history recorded in detail
      • low risk of loss
      • no need to carry physical money
        • safe from robbers
      • lower transaction fees compared to non-cash methods
      • user friendly
      • widely accepted by both people and companies
      • transactions can happen at anywhere with an internet connection
      • no need to carry money around
      • automatic payments can be made
        • on shcedule
        • without reminders
        • or any intervention from the user
    • disadvantages
      • amount of transaction may be limited by policy
      • risk from cyber-criminals
        • danger of losing stored financial data
      • not anonymous
      • subjected to survailance from authorities
      • incompatibilites between e-payment systems could occur
        • eg: VISA vs Mastercard
      • system failiure means cannot transfer money
      • required an internet connection
  • online banking

    • available at any time
    • can do financial transactions at any time
    • no time constraints to do transactions
    • accounts can be monitored
    • transactions can be tracked
    • demand for access technology
    • decrease in personal service
    • has led to removal of paper audit trails
    • icnreased security threats
  • paying by credit card

    • computer processing / behind the scenes
      • reader communicates via secure wireless connection
        • with base station
        • which communicates with banks
      • mobile reader reads data from the card
      • requests input of PIN from user
      • PIN checked/validated against stored PIN
      • request sent to bank to determine issuing bank
      • request sent to card issuer
      • authorization code sent to shop if credit available
      • credit card is validated
        • if valid,
          • process transaction
          • amount deducted from customer's account
          • and transfeered to shop's account
          • print reciept from mobile reader
        • else, refuse transaction
  • EDI

    • electronic data interchange
    • definiton
      • computer to computer
      • exchange of bussiness data
      • using a standard electronic format
      • between bussiness partners
    • how to do transactions using EDI
      • prepare documents to be sent
      • organize data via human interface
      • extract from databases
      • translate docuemnts into EDI format
      • convert internal data to EDI format
      • transmit EDI documents to trading partner
      • use VPN
      • via EDI network provider
        • that connects trading partners togethe

Other

  • Web Conferencing

    • meaning
      • simulateous 2-way audio and video communications
      • with two or more participants
      • using telecommunication networks
      • via the internet
    • hardware required
      • computer system capable of running the applications
      • router/modem to connect to internet
      • telephone / VoIP for audio exchange
      • speakers to output sounds of others
      • microphone for audio input to talk
      • web camera for video
      • any other specialized collaboration devices
    • features of software
      • should have ability to
        • share presentations
        • enable co-browsing of internet
        • enable screen sharing (to view docments)
        • implement instant messaging feature
          • (for attendees to chat with each other)
          • (without interrupting the meeting)
        • implement VoIP for voice conversations
        • cross-platform compatibility for client software
        • allow file sharing
        • ability to go 'private'
          • to allow moderators to have confidential conversations
        • a support system to get assitance
      • ?? how to discuss visual materials ??
        • browsers must support HTML/Javascript/animation/web sockets, etc...
        • users log into system
        • manager controls sessions (and see which documents are viewed)
        • mute/unmute controls per participants
        • can use text chat to discuss documents
        • whiteboard facilities to share documents
        • screen-sharing to share documents
        • polls to gather opinions of participants
        • screen annotations to markup documents
  • UHD TV

    • stuff
      • Ultra High Definiton Tele-Visions
      • is 4000x8000 pixels approx.
      • has native aspect ratio of 16:9 most of the time
      • more engaging, more enjoyable
      • using more streaming services
        • due to more availability of UHD media content
        • increasing internet usage
        • need to upgrade telecommunication lines
      • enhanced gaming experience
        • more realistic
      • high power usage comparatively
      • physically large
      • might get addicted
        • and binge-watch
        • health issues,
          • eg: obese
          • poor sleep patterns
      • not having it means sad feeling, depressed.
    • impact
      • large screens
      • no loss of quality
      • high quality connectors
      • expensive
      • investment in infrastructure is needed
      • high internet usage
      • new systems to procees h265 media
      • requires faster processing
      • broadcasts cannot deliver
      • streaming requires greater bandwidth
      • better home network setup
      • QoS needs to be configured to ensure smooth video
    • features improving viewing experience
      • had 4 times the resolution of HD (1920x1080)
        • 4K: 2096x2160
        • 8K: 7680x4320
      • increased
        • dynamic range
        • color depth
      • more LEDs in given area
        • increases the resolution
        • so, ther in more detail
  • laptops vs smartphones

    • Laptops
      • advantages
        • has a physical keyboard
          • larger area to type
          • can type with both hands (touch typing)
        • has
          • larger storage
          • larger screen
            • (reduces eye strain)
          • larger storage capacity
        • may have DVD drive built in, no need external ones
        • many types of connection ports for external devices
        • can be physically tethered, so, not easily stolen
      • disadvantages
        • not very portable
        • more easily damaged if dropped
        • hard to carry everywhere
        • needs more charging
        • less battery lasting time
        • cannot make telephone calls
        • hard to do instant messaging
    • smartphones
      • advantages
        • more & easily portable
        • can search information from anywhere
          • (with internet access)
        • can search books / articles without visiting library
        • can be used to set reminders + alarms
        • can type quick notes in phone
        • can coordinate social activities
        • can be used to monitor health
        • can send SMS / RCS messages
        • can make voice calls
        • easy internet access with 4G/5G
      • disadvantages
        • using phone while exercising slows us down
        • reduced physical social interaction
        • easy to get distracted
        • can be used to harras individuals
        • can cheat exams
        • reduce ability to have face-to-face interactions
        • might grow anti-social behaviour
  • sports

    • impact for people
      • design of products to improve performance
        • eg: running shoes
      • used in HD scoreboards
        • updated in real time
        • can show action on field
          • for better viewing of game
      • can analyze performance
        • even using 3D models
        • or using other tracking techniques
          • eg: trackers attatched to athletes
        • more detailed results & analysis
      • VR sports (online gaming)
        • more people can take part
      • more accurate scoring
        • due to cameras
        • to help judges

Brain Rot

  • e-shopping website
    • impact on society
      • more convenient to shoppers
      • time/money saved for travelling
      • less traffic congestion
      • less time to search and order
        • (compared to walking physically, aisle by aisle)
      • more choices available
      • cheap startup costs for bussiness
      • creates jobs for IT workers
      • loss of basic minimum-wage type cleaning + cashier kind of jobs
      • can operate 24x7
      • marketplace can be accessed globally
      • increased fraud due to online transactions
      • we give personal information to a company
        • data from their DBs might get stolen by hackers
    • purpose of a cart
      • accumulates goods ready for purchase
      • calculates total cost of purcahses
    • how to set one up
      • web server software to host the store
      • database to store information being sold
      • interface for staff to update database & item availability
      • software enables customers to create accounts
      • seucirty softwrae
        • checks log in details
        • authenticates bank details
          • most of a the time, an Integrated Payment Gateway (IPG)
      • backup software
      • store front view to show product details
      • administration section gives ability to manage online shop by
        • editing/adding products
        • editing prices
        • managing discounts
        • managing shipping costs
        • managing item availability
      • allows theme of site to be changed
      • allow guest account, no need to create a personal account
      • allow customer to ship multiple addresses
      • system for return of goods
      • system for customer layalty rewards
      • system for online chat / help
      • display FAQs